haifa inayah

Review of Massachusetts Eye and Ear

Whoever says that healthcare in the US is no.1 in ...

Whoever says that healthcare in the US is no.1 in the world and this hospital is one of the example, then its wrong. Don't bother yourself to even go. Going to this hospital has degraded my expectation of the US on every level. So i have this problem with my eye and come there to the emergency department to get it checked. Note that i need to pay the co-pay to whatever insurance i had for $150, which is fine, i need to be checked anyway. I went there, get examine, got my blood taken and the doctor told me to follow up in two weeks. Also, she just told me this problem "is just happen" and "wait for the lab result" (i have to ask first). The medication that they prescribed doesn't really work so i called few days later to check if i can go back anyway sooner, they told me the lab result hasn't come out yet and then its pointless to comeback because they can't diagnose anyway. So i try to calm down and take the medication per usual. Its been a week, my eyes doesn't got better and i called again, now they told me to just comeback to the ER room, but without lab result, its gonna be just like the same thing ($150 for the same thing, explain me that). Also, because tomorrow is thanksgiving so i might probably not able to get the maximum treatment (another discouraging and counter-narrative idea, because they still telling me to come!). I TOLD THEM ITS FINE, I CAN JUST PAY FOR WHATEVER THE COST IS AS LONG AS THEY HAVE THE LAB RESULT BECAUSE MY EYES IS HURTING AND I NEED TO GET RID OF WHATEVER THIS IS AS SOON AS POSSIBLE, JUST PLEASE, GET IT DONE SOON. But all i got is a scheduled follow up visit which is in MORE THAN TWO WEEKS!! This ended up left me with 2 choices: comeback without lab result for $150 or come on scheduled date, but only God's know how's my eyes gonna be at that time. Seems like they don't really bother if i get any emergency condition with my eye or not, though. Just get here, hand us $150 for nothing or just wait until your eyes gets severe for your scheduled date. At this point i just regretting come to the US and accepting the scholarship from the state department to study here if only i knew its gonna happen. It wasn't the first time that i have this problem, but in my third-world developing country, i always recovered in less than 5 days. Also, i never wait for more than 2 weeks for my lab result, ever. I just don't understand that the self-proclaimed the best healthcare in the US (or the world) take 2 weeks for a lab result and doesn't come up with any alternative during the waiting period. God bless America.