As walking into the library, i find myself very lo...

As walking into the library, i find myself very lost and being new to the area no one greeted me or said hello to help me to figure out the layout of the library. As i started to find a spot to sit, i had a guy speaking loud towards the employer, as the employer didn't have the situation in control. Not knowing that i needed to have a library card to access the internet, so i had to pack all my stuff and head back upstairs to get one. As taking the 15 mins of applying for a card and coming back downstairs and getting back on my laptop, signing onto the internet, i wasn't able to watch a video for my study. As talking to the employees downstairs, i find them very rude to an older man and have no respect. I would probably not come to this library again because of the lack of customer service. I have work in a library and understanding the frustration of helping people all day; i would never talk down to someone but sit there a listen to try to know how to proceed with the situation.