Restaurant is clean and staff are friendly. My ord...

Restaurant is clean and staff are friendly. My order had to be redone after 35minute wait. I order a vegetarian all the way half sub with no broccoli and they made a mistake and added broccoli. I remember saying 5 times no broccoli please and I added a $5 tip. When I received food lots of broccoli cashier said" they premake the ingredients "and she said sorry we can remake it for you. Her attitude was so sweet and calm so I said yes I will wait for the remake so in total I waited an hour. I would have gave 5 stars but I had to stand outside in the cold because it was a full house.