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This is the only account I have that was not under...

This is the only account I have that was not understanding during the covid19 pandemic. Due to Covid 19 I was only working part time hours and was late making payments. I spoke with someone multiple times to explain my situation and made payments as often as possible. Well because of my late payments my interest rate doubled! I spoke with someone to see if it could be changed back but they couldn t do anything so now I am enjoying this higher interest rate smh

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