I have already ordered a number of products from S...

I have already ordered a number of products from Studio Henk, but the service for a good customer leaves something to be desired. My last order was delivered incorrectly, so a part must be ordered again. Unfortunately no compensation whatsoever for this and I have to wait no less than two months (expected) for the subsequent delivery and a complete product (!).

Very disappointing how this is handled. In addition, the handling of my complaint did not go too smoothly and I had to ask for clarification a number of times.

Update May: Solved! Last week received the last part of my January order. It is a very nice cupboard!