Sara C Review of Embassy Suites West Palm Beach
I would not recommend staying here! Our room was ...
I would not recommend staying here! Our room was so dirty! There were hairs all in the bathroom, chips crumbled inside the pull out couch sheets( so we were told we could come get more sheets to remake it )and a half empty wine bottle in the fridge so that hadn t been cleaned obviously. Cleanliness shouldn t be spared especially with Covid! The shower barely put out any water and the temp of the water never got past luke warm. The temp of the room was so freezing our first night that we wore coats inside our room. We called the front desk and they sent a man who just said the heater is too small to heat the room so he just turned it completely off. We went to the front desk to get more towels since they wouldn t bring them to our room and they told us they didn t have any clean!!! What? One front desk man who was frequently there was extremely unpleasant and rude. This location gives Embassy Suites a negative name. We ve never had such a poor stay anywhere!!!
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