Alan D was very thorough in checking my air condit...

Alan D was very thorough in checking my air conditioning and heat pump. He answered all of my questions and explained about the humidifier, marking it to make remembering which setting is for heat and which is for cool. He explained the check up sheet to me and talked to me about keeping the heat pump clean from cottonwood cotton. I was familiar with some of the information but he did not make me feel stupid as he explained things. I was very impressed.

3/23/21
There were two technicians today, Alan and a woman whose name I ve forgotten. Both were very knowledgeable and answered my questions. I was impressed with both in their knowledge and the work they performed on my furnace. I had a number of questions because this is a relatively new furnace and very different than what we had before. I really appreciated the information.