Analicia S Bonelli

Review of Golden Nugget Las Vegas

Absolutely horrible service. We waited 30 minutes ...

Absolutely horrible service. We waited 30 minutes for bell service to get our things. We asked to do it ourselves and were told No. This is a part of our customer service . It has now been 1 hr 40 minutes and we have not received our belongings. In addition to not having our things, security and maintenance have not returned to fix the lock on our second room because the manager neglected to call them after we had to wait in line for a second time to correct a mistake that HE made. Because that wasn t enough, there was dirt in one of our beds.