This place is always a hassle. No other locations ...

This place is always a hassle. No other locations in Colorado, they cant take payments over the phone for credit cards but they can for auto loans what a joke. Also during COVID-19 with all the restrictions these guys are not offering any help with waving a service fee to make a payment. If you have a auto loan with Red Rocks you have to pay a service fee of 10.00 for them to process your payment! The same bank you have the loan through. I wish I selected a different bank for my auto loan and for my credit card. I'm moving my accounts to a credit union willing to help out and make things easy. Never will I choose Red rocks for any banking service's again.