There's nothing quite like getting the run around ...

There's nothing quite like getting the run around on a phone being switched from one person to another only to get hung up on. Then calling back and being told: "oh well, there's nothing I can do about it" Sometimes, companies get too big and are unable to control the customer service skills of their employees..especially those employees who are on the frontline answering the phone After-all, they are getting a paycheck, regardless. My veteran organization was simply looking to help a veteran in Virginia find a good plumber but I'm sure there are plenty good , solid companies out there that we can find especially since this company doesn't seem to need this vets business.