In January I ordered shutters from Lowe's with Alp...

In January I ordered shutters from Lowe's with Alpha Systems being the manufacturer. It is now March 14 and I still don't have them. I've been lied to by Rita at Alpha telling me my order went out last week and to email her and she'd give me a tracking #. I've emailed her 3 times and she won't respond. I contacted Lowe's AGAIN and they contacted Alpha and was told the order still hasn't gone out. Very unprofessional. Buyer beware. UPDATE, finally got shutters and they weren't packaged well at all, not wrapped or anything just stuck in a box and one had a corner broken off because of it.