Denise Taylor

Review of OFF-ROAD

Rude and completely unprofessional - Stay away! I...

Rude and completely unprofessional - Stay away! It isnt bad enough that they sold a brand new Polaris with parts installed incorrectly. But go to sell it and ask how to transfer the extended warranty and Michelle treats you like a 3rd grader. Rude doesnt even begin to cover it. Our paperwork says one fee to transfer but they added their "fee" to it, not negotiable she says. Plenty of other off road vehicle dealers around - dont buy here.
They sold us a dangerous vehicle that could have killed anyone riding in it. Then refused to reimburse the repair. Now that we've sold it, Michelle tried to pad her bank by charging fees for a service that is free at any other Polaris dealer.
They won't answer the phone ever, so you have no choice but to email and hope they respond. The reviews speak for themselves. This is your one stop and don't look back kind of place.