Worse service experience ever had, got my car in o...

Worse service experience ever had, got my car in on 4/17 due to they didn t align the wheels properly after a repair, never got an update, called them on 4/22 they said they don t have a record of the service. On 4/26 the manager called me they LOST THE KEY TO MY VEHICLE and need me to provide my spare key. Today 4/29 I got the car back but they only give me that spare key I provided, which means I need to ga back again to get the new key. What a waste of my time.