Nette Rab

Review of The Venetian Resort-Hotel-Casi...

I've been to The Venetian Hotel many times. I actu...

I've been to The Venetian Hotel many times. I actually frequented this hotel 14 years ago when I used to get comp rooms. Since being a Caesar's Diamond, I rarely come here. On a recent girls trip, I decided to book a room here since it was close to Encore Beach for the pool party.

I booked a Bella Suite that came with breakfast for two. I checked in and asked about the breakfast. The front desk staff says you would just need to do a room charge and go to the restaurants in the hotel and she mentioned the names. I said perfect I wanted to go to the Grand Lux and she said yes that's one of them. Again, I confirmed, I don't need anything? She said no just do the room charge and it will be removed. Perfect I said and I left to meet my friends.

The next morning, my friends and I met for breakfast at the Grand Lux. When i went to do the room charge, I was told that I didn't have the authority to do a room charge. I was surprised and I told the server about the free breakfast. She too was confused as to which breakfast special I had as there were different ones. I told her that i was told to order breakfast, do a room charge and it will be fine. The server was so good and explained everything. I was a bit disturbed by not having my room charge open as the front desk staff took my credit card and told me to charge the breakfast to my room. No coupons etc.

Anyway with all that, I finally said forget it. I'll pay for it since my meal was good.

The rooms are clean and the elevators run fast. I like the separate living room and a tv in the bathroom.

The Venetian would have received 5 Stars but unfortunately with the breakfast confusion I had to knock a star off.