T

Tiago Santos

3 years ago

I stayed at this hotel, in case I and two friends,...

I stayed at this hotel, in case I and two friends, what happened was the following, when I made the reservation the value of the two rooms was charged to me, the day I arrived at the hotel on February 17, 2019, I was I asked for the value of the tourist tax, so far I know and am aware, on the day 19-02-2019, on the day of departure from the hotel, when checking out they wanted to charge me but the tourist taxes, and a value of 56 , 50 , why they came to say that we consumed several items from the mini bar, so I asked the employee to accompany me to the room to check, where everything was checked later, even so a phonographer at the reception said he had to pay 2 waters , 2, colas, 1 chocolate, I didn t want to continue with this situation anymore. I paid for the 4 drinks, the first time I asked for the bill it was 56.50, and when I paid the four drinks the value was 46.50, and the invoice shows me the same amount as the first invoice, I found the service very bad, not to mention while I was in the room the phonetics don't knock my bedroom door and enter my room, I think this is a lack of respect, like cleanliness and terrible, window glasses are disgusting, my bedding had something on it, it had pads, it even had a burnt sheet, and at the end of it I was with someone else, they put me in the smallest room and my friend in the largest room that should have been my room, but what a lack of competence, on my part in this hotel and 1 evaluation in everything, quality, service, and finally.

P.s. I was more attentive, so that the same thing does not happen to me.

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