Joey Val

Review of the Saguaro - A Joie de Vivre ...

I went with some friends for my birthday and I was...

I went with some friends for my birthday and I was not impressed at all. First of all when I went to go check us in it was about 11:00AM and I already knew we wouldn't be able to get a room at that time which they did inform me and i was fine with because we had plans to go have brunch. I had asked since another group of mine was already checked in if they could possibly put us near them as much as possible which they said there was a room about 3 doors down and they would reserve that for me. We came back from brunch around 3 and they had informed me that the room still wasn't ready and once again i was ok with it since we would just change at my friends room and go to the pool party which mind you it was a ton of fun. Well the pool party was about done which was about 5:15 and once again I went to go check on the room and they informed me that the room was given to someone else. I was already annoyed at the situation and just wanted to get into a room to change and just relax. The gentleman apologized and offered to refund me my resort fees but also include a $50 room service credit. Well it's already been about a week and a half and still not received any credit but did get charged $25 which i don't know what that was for. I will not be staying there ever again! The rooms were overpriced for what they were.