*Franchise in Canton, OH used for this move/review...

*Franchise in Canton, OH used for this move/review*
I am beyond disappointed in my experience with this company. I had used them on my previous move, 3 years ago, and that was a totally night and day experience. Those movers were polite, organized and worked as a team and worked SMART. These guys this time worked dumb. They were doing stuff the hardest possible way and made things WAY harder on themselves than they needed to be. We did find out that the company recently underwent new management in the last 3 years, so perhaps that is a huge reason for the discrepancies with our experience.
However, I would NEVER use this company again, nor will I ever recommend them again. If anything, I will save my pictures and show them to whoever says they are considering using them. I am just appalled at the unprofessionalism and blatant disregard for customer service and customer satisfaction that this company has. I am so beyond words and absolutely livid by this whole experience. I will NEVER recommend this business to anyone ever again. And I will do everything in my power to deter people from utilizing your company.