Leisa Bulow

Review of All In Stone Benchtops

I bought VERY expensive stone benchtops for my kit...

I bought VERY expensive stone benchtops for my kitchen through these guys. Stone is gorgeous. Junior tradie was great. Senior tradie had me wild enough to want to cause harm. Did not turn up on only day they said they could come, and which all other trades were booked around. Did not even bother to notify us, then avoided speaking to us. Eventally told us they might be able to come 4 days later, but we demanded next day service. 3 out of the 4 stone pieces cut to incorrect size. Senior guy spoke condescendingly down to me as a female in a wheelchair. Had to have cabinetmaker back to resize cupboards to fit stone. Senior guy stood around with his arms crossed and sighed and said "It's a waiting game, innit?" Different semior guy back next day to grind the edge and barely acknowledged me. All other trades delayed and had to return at different times, so extra cost. Owner might have great product but some of his tradies need a lesson in customer service and manners.