6/20/2019

6/20/2019
What a mediocre non existent hostel customer service!
Many times for weeks and months, I emailed the hostel in order to get bed dorm accommodation information for my future stay in Tel Aviv. Nothing came back to me. First the hostel emails listed online and on the hostel web page itself were wrong. I got them back. When I finally got the right one, weeks ago, the hostel never never never responded to me. Therefore, I decided to stay somewhere else. That hostel does not deserve my $. That was not the first hostel in Tel Aviv which conducted unprofessionally. The ones which belong to the HI International are also not to be recommended. It took me months and months to book one bed in Jerusalem and Masada. It was a real nightmare! I am a world traveler and never experienced such ordeal b booking my bed. One star is too much for that mediocre hostel.