Karen May Review of Shands at UF
The staff here is very rude. I decided since this...
The staff here is very rude. I decided since this was the case I should speak with someone in HR. The lady I spoke with cut me off assuming she knew what I was saying and she basically dismissed me when I told her to please let me speak so she could understand the question fully. She was not willing to do so, instead she just kept repeating what she had already said even though it was not what I was asking about. She started raising her voice when I tried again to explain my question. She finally let me speak and instead of addressing my concern she said she didn t' want to argue with me and she couldn t' help me. I'd say the staff here needs some customer service training. This must not be a great facility if everyone is rude and in a bad mood.
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