Nicole Pitt

Review of The Rawlings Group

BE WARNED - I was in a car accident in September 2...

BE WARNED - I was in a car accident in September 2018 (it is now March 2020). Long story short, I went to urgent care to get x-rays and splint for my wrist sprain (not a big deal/injury, right). I paid my $60 co-pay for my medical insurance (Blue Cross Blue Shield) and that was the end of it. WRONG. My medical insurance and car insurance went on fighting back and forth as to who was responsible to pay for that visit. The Rawlings Company apparently works on behalf of BCBS and kept calling and sending letters in the mail so I eventaully had to get involved between the two and then USAA took the responsiblity and wrote me a check to send to The Rawlings Company to pay the full medical bill back to my medical provider. It is now TWO YEARS later and I am still dealing with this issue because apparently The Rawlings Company NEVER paid my bill - but you better believe that the check was cashed within the WEEK of me sending it. I have reached out to The Rawlings Company, BCBS, and the hospital that is sending me the bill (I should add they are also threatening to now send me to collections because this bill "hasnt been paid") and everything points back to The Rawlings Company not paying my bill when I did everything that I was supposed to get this taken care of, PLUS MORE. It has been an ABSOLUTE NIGHTMARE dealing with this that I have had to get legal involved now. DO NOT TRUST THEM. I wish I would've researched more and just taken care of the issue myself because now I am dealing with this on a daily basis when there's obviously way more important issues in my life than to babysit and follow up with a company every day for two years to make sure they do their job. UNBELIEVABLE.