Clive Wickham Review of Furniture at Work
Absolute disgrace ordered 28th April, 3 screens tr...
Absolute disgrace ordered 28th April, 3 screens tried to get clarity on how and who would deliver them trough their contact page but totally ignored tel phone line never answered. I know we have a unbelievable situation at the present time, but it seems that this company just carries on selling from their website which they have no stock control enabled mechanism, but certainly well able to take your money. When i eventually got through to sales who said they are unable to deal with anything but selling but would email customer services on 19/05/20 about my complaint. i was surprised that i got an email on the 20/05/20 that my goods would be delivered on the 20/05/20, so at 1pm on that day i rang customer (shocked i got through) services to find out what time it would arrive only to be told Emma that she would contact the transport company to find out and get back to via email or phone by the end of the day(not much hope of delivery then), surprise nothing arrived by truck, email or phone. So on the 21/05/20 at 1pm again called and Emma answered again (shocked) only for her to tell me there was no stock and it will be July when i get my items or just get a refund, that was when i got told that they have no mechanisms in place for stock control on their website. So thanks to their inabilities and lack of customer service. As I run my own cafe and planning in opening up as a takeaway now i am having to race against time to find other options where had they been honest 2 weeks ago i could have had other plans in place. So i recommend any not to use this company
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