T

Thomas Cha

4 years ago

We engaged Unique to find tenants for our condo an...

We engaged Unique to find tenants for our condo and they marketed themselves as a premium service that justified premium pricing..Unfortunately our experience was anything but..
They did manage to arrange a viewing within a week..but on the day of the viewing the property manager broke a small glass light and left the light on at the apt..
While these are not clearly major issues we did expect a more professional handling of our apt.
We expressed concerns about this issues to Nina and her husband (the owners) but instead of trying to address our concerns and demonstrate ownership and accountability for our negative experience..we were abruptly informed to look for another service provider..we felt very disrespected..
Aside from wasting our time while trying to address our concerns..and having to restart the whole process..the attitude of and communication with Unique really left a bad taste..
I would NOT recommend Unique in the strongest possible terms..

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