20.07.2018 Miss Rossana representative of the famo...

20.07.2018 Miss Rossana representative of the famous travel agency Settemari at the hotel sol barbados in Magaluf "Mallorca", offers us a catamaran excursion by touring the nearby beaches convincing seven people including a couple of children at a price not too little bill. The same is presented at dinner time at our table while we were just dining to collect the full amount, "to be specified that with a very poor professionalism". After having received the total sum of 275.00 he describes the excursion totally contrary to what he had offered us before verbally, leaving us no more opportunity to choose, the only chance he had given us was that the next day we would informed if you could do something but in reality it was not even presented in its location, leaving us no choice and then arrived at that point forced to accept. After the boat ride we had the confirmation that it was not exactly what he had proposed and that the amount that made us pay was really exaggerated. I repeat that the lady in question in addition to being a little serious in proposing, is also a profiteer, poorly educated "who treated me not well just because I was not a customer of the Settemari" and finally poor professionalism. In my opinion after an experience like that because of a person who is a well-known agency like the Settemari, soon I would avoid in any case to book trips with you and even less to recommend it.