Describing my experience.....Hmm not the best. The...

Describing my experience.....Hmm not the best. The image below should say it all. An (F) slower then 93% of the US. Its 2016 soon to be 2017 and I'm stuck with this slow internet. Its really frustrating, YouTube videos can be played but only in 480p that load fine, but 720p to 1080p plus take a long time. Or if anyone reading this is a gamer like me. Good luck trying to play, When I'm playing a game if I pull up Instagram or Facebook automatic lag and impossible to play. If you have any other internet provider I'd look else where. When downloading music or games or movies. Takes days to download 3-4 on average. They told me a good 6-8 years ago that we would have faster internet. Well they lied to my face each year when I asked. If you have a different provider I would try them. I've wasted so much time just waiting for everything to load. Words can't explain the support they give. They advertise this fiber optic all over the place. Well congrats you've fooled tons of people. And if anyone at Smithville is going to respond to this, Please only respond when I have Fiber Optic Internet installed and running at my house. Thanks