Andrew Bowman Review of Sandals Montego Bay
In general was good. Everything is on site. People...
In general was good. Everything is on site. People (for the most part) are all nice and friendly. For us, we went here last week (11-8-15 through 11-14-15) and it was our honeymoon. We paid extra for the fancy honeymoon suite with the oceanfront view. When we got there, they put us in a room that looked directly onto a japanese restaurant that blocked our view. In fairness to them, once we called and pointed this out they changed our room. So kudos to them for that.
But we also were supposed to get a Cataraman Cruise and a couples massage for free with our package. They did not honor the Catamaran cruise. They did give us the couples massage for free though. It was weird. They didnt care what I asked for. They were like yeah we dont care what you want...this is a couples massage. You will take what we give you. Just weird how they didnt understand the concept of "hey I am the paying customer...if I want you to spend the entire 60 mins rubbing my back then do that. I dont want a full body massage." But again, very nice ladies. Just they would say it in a nice way. Oh no sir we dont do what you ask. We do this instead.
There was a steam room and a sauna within walking distance. That was nice. There was also significant construction going on but in fairness its probably better to do construction during non-busy season so that makes sense.
We did not leave the resort and our credit card numbers were stolen which leads me to believe that someone at their gift shop either stole our numbers or sold them to someone else. This was all inclusive so literally the only expenses we had were what we bought from the souvenir shop on site. I dont know for 100% fact that they stole the number but it sure seems pretty obvious that is what happened.
Food was okay. Not great but good. B+. Service made up for lackluster food because servers were so nice.
Activities were same. Fun stuff like Kayaking, hobie boat, etc. All activities guys were all very nice and very joyful.
One last comment - in a way it was like Nordstrom. You can go to Nordstrom and get Any employee to do anything for you. They give their employees autonomy and empower them to make decisions. That was the same here and I loved it. You see a random dude with a sandals shirt on and need a drink? Just ask him! He will get it! Literally. That was the best part. Just having so many nice people there who were all there to serve you was what made our honeymoon awesome. Even the guys doing manual labor were singing songs and being joyful. That was contagious. Just seeing a guy carrying bricks in heat but still singing...that was cool.
Oh and minimal bug bites. I heard to bring bug spray but when we were there it was minimal. Weather report also said heavy storms everyday but it was like 20 mins of light sprinkles in the afternoon on 2 days. So it must be that in that climate a 20 min afternoon sprinkle is customary. But literally for the rest of the day the weather was perfect. (It does take a day or two to get used to the accents to understand the employees though. They tend to talk fast).
I would go back. I would not recommend for families though...just for adults due to alcohol and spring break like atmosphere. Best to leave children at home. Cannot give perfect rating due to small issue here or small issue there but truly a great experience. I also noticed tons of couples were all said they are repeat customers and I can see why. Great weather, beautiful beaches, nice people, cost effective.
Thank you for great honeymoon Sandals! You have earned a repeat customer in me!
Comments: