The overall hotel stay way decent. However, I was...

The overall hotel stay way decent. However, I was over charged for an extra day and never reimbursed. When speaking to the manager, she was very rude, extremely unprofessional and not helpful at all. At one point she refused to talk to me and said that she could not help me. Also refered to my accompanied guest as "you people" in one conversation. Tried to tell corporate about the exchange and the extra day that I was charged, but they did not alleviate the issue either. Basically, it was pushed under the rug and they "stole " money from me. The hotel, as a building...good. the treatment of guests by supervision staff.. grotesque and unbelievably disgusting.