We are already waiting for 3 weeks for a throttle ...

We are already waiting for 3 weeks for a throttle cable from a brush cutter of the Lux Tools brand.
Order was given visually in Waldshut at the counter. After a week we inquired, since it said the order had not been forwarded.
Today on April 5, we were told it could take up to 8 weeks.
No more OBI no matter CH or D!
That does not exist at HORNBACH