My grandmother just passed away at St. Vincent's a...

My grandmother just passed away at St. Vincent's after a month of horrible care. She was moved to five different floors and a couple of hours after her last move I walked in to her room, where she had obviously passed, to a group of shocked staff that stated they had just checked on her fifteen minutes before and she was ok. I was told a doctor would call me which has still not happened (she died at 7pm on July 1st it's now July 7th). And I sat with her body for an hour and a half after she died and saw no staff but a nurse (though we did get a card from the "spiritual care team" sent to her address 5 days later). My grandmother went in with a mild issue which I personally feel the hospital exacerbated and created new issues on top of. She endured a ridiculous number of tests over the course of a month and we were never given a diagnosis and still have no real idea what happened or why she got progressively worse. We asked for a transfer of hospitals and were told we would need to speak to a chaplain which never happened and we never saw one. All of the incidents that happened are too many to list here, though I did document them and took what photos I could. I would not even take my pets to this hospital. I highly doubt this review will do any good, as my father did one as well before her death and got a reply to please call them. He did so hoping they would help resolve the issues we were having and had to leave a message and was never contacted back. If you can help it and you love the people in your life DO NOT take them to this hospital. I live down the street and will never go here again.