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Tanvi Marballi

4 years ago

We stayed at our 388 Beale apartment lesser than o...

We stayed at our 388 Beale apartment lesser than our intended 1 year lease. But the 6-7 months we stayed here was the best experience we have had so far in apartment complex. I mean it because my husband and I have moved over 8-9 apartments over the past several years. Everyone at apartment leasing office and extended staff is super friendly and helpful. Our initial point of contact to get the apartment viewing and finalized was Kayla and she is absolutely the best person. She is extremely sweet and very helpful. We wanted the apartment on the 17th floor with a great view and she was sure to communicate with us about that one when it was available and also adjusted the dates to help us out. On our move-in day, she was held up but her associate John was there to help us with anything and everything. He made sure to check in with us before we moved our stuff in and did a thorough walk through of the place and was at our disposal if we needed anything. The concierge Jai is again another sweet heart, he always welcomes you with the biggest smile , is super courteous and always there to help. The maintenance staff (their name escapes my mind currently) were also a great help, they go above and beyond every time I made any service request. We were initially skeptical of our decision to stay in the city as it can get expensive and we were not sure if it would be worth it. But our stay at 388 Beale will always be the most treasured time.

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