Adam Haley Review of RockAuto, LLC
Please note that this review is ONLY about this on...
Please note that this review is ONLY about this one transaction, and not Rock Auto in general. I'm satisfied with engine parts I have ordered from Rock Auto, but will NEVER (unless I have absolutely no other choice) buy body parts again from them. My part was damaged and scratched prior to shipping, but was shipped anyways. Packing was great, part cost $14, shipping cost $37. They will replace it, but expect ME to pay shipping to return the defective part. I didn't scratch it, I shouldn't have to pay again to get a good part, which is what I paid for. I refuse to pay over $72 in shipping for a $14 part especially since I can't guarantee they won't ship another damaged part. JC Whitney, one of JC Whitney's associates, and Amazon all took care of any problems I had with their damaged or wrong parts at their own expense, yet Rock Auto won't. Don't buy body parts there!
Comments: