I'm an on the road contractor and had to actually ...

I'm an on the road contractor and had to actually drive here from Florida because they never call you back, I couldn't get my transcripts due to an admin hold, which was nothing but me not signing back up for classes back in '96. Now after two days, it's 1030 and I'm still waiting for transcripts. That $300/day lost for free transcripts. Unbelievable.