W

Wade Wachs

3 years ago

I tried 4 or 5 times to buy a used car here. The s...

I tried 4 or 5 times to buy a used car here. The staff was friendly enough, but the dealership is so incredibly busy and their processes are such a mess I will never stop foot in their lot again. I was promised no fewer than 5 cars, put a deposit down and everything, only to find out all of the cars I wanted had already been sold. This happened at least 5 times!

The original car I went to the lot to see was still showing available on their website 2 weeks after it has been sold and taken off the lot.

I assumed because of the volume this lot pushes, I would be able to find the car I wanted at a lower price, thinking they could handle a lower margin. Not true. I was able to find better cars at better prices elsewhere.

I read the other bad reviews about Sundance before I went, and assumed the stories were isolated events, and wouldn't happen to me. That was a mistake that cost me many hours and much frustration.

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