ZERO STARS, if possible. The other negative review...

ZERO STARS, if possible. The other negative reviews you'll read here are accurate and mine is just another one to add to them - including the naming of specific employees.
Please, do not hire this company.
It is moving day and I am currently waiting on a truck. I have had no communication from the company after scheduling two weeks ago. I have had to call the company three times this morning to figure out what is going on. My husband took a day off work for this, and so far, no results. I've got a baby at home, the entire house packed up - by myself since my husband is working in the city we are moving to - and another child I'll need to leave to go pick up from school. The day is almost halfway gone already. I do not appreciate the complete lack of communication from All American Moving and Storage (to be transparent, they apparently have it logged on their computer systems that they called me twice yesterday, but I have no missed calls - and no on left a voicemail, if they did call, trying to confirm the move I scheduled with their company for the next day...), I haven't received any follow-up emails, calls, voicemails, or text messages. And I am starting to panic. I simply find this lack of organization and the feeling that I am completely left in the wind about this big event in our life to be totally disconcerting (that means it all makes me feel really, really uncomfortable), and I have lost any potential trust and faith in the abilities of this company to be professional.
If I were a part of the All American Moving and Storage team, I would like to think I would understand how disruptive moving is to the families and try to make sure the whole process was as considerate as possible on our end, because, you know: customer service, and money, and livelihood, and all that.
UPDATE: I just called to cancel the move, because this is just ridiculous - especially after reading other reviews specifically mentioning Jordan, who happened to be the one I was speaking with the most, and how truly rude and uncaring he was to other customers. I told him I had no faith in the company's ability to handle our move with care, that their lack of communication was appaling, and their customer service showed how little they valued the people who paid them money. Jordan said "But you gotta think about the rain, Ma'am - I got people waiting three hours on trucks to be unloaded because of rain, think about that. I can't control the weather. It backs everything up. You gotta think about that." I let him know that my issue had nothing to do with the weather. I take umbrage with the way the company has handled everything - and no one mentioned rain or weather or a reason for things being "back up" before this...that's the poor communication piece I'm talking about. So, once I said that, Jordan decided it was appropriate to try to turn this into an argument, "Who didn't communicate with you? Oh, let me shoot you an email showing you that we called you and that YOU didn't answer and YOU didn't communicate with US." So, NOW I receive communication. NOW they are able to send emails. When I told him earlier that I had not been contacted at all, he said their computer log showed they had called me twice yesterday afternoon, and that I should have received a text after that. I have no missed calls, no voicemail, and received no texts. But now that I am a dissatisfied customer, this has turned into some classless, Judge Judy situation, complete with "let me prove YOU wrong" emails. Ridiculous. I let them know they could keep the $200 I had to pay as a deposit to secure my moving day, since I was positve I wouldn't get it back anyway, and Jordan said, "Yeah, I'm gonna keep your $200 - thanks for that." Please, have nothing to do with this company.