They quoted cleaning ductwork after being asked to...

They quoted cleaning ductwork after being asked to replace it. We went with clean and to also add an infrared air cleaner. After which- It no longer cooled. They came back out and said that it was because they installed the system incorrectly.
They left again and it still did not work. The system has since flooded our attic and master. Now they are saying it s Freon and/or a blocked drain. It worked perfectly before they cleaned the duck work and added a filter. All this happened in five days. Nightmare. They vd Promised that the owner would call us starting last Friday . They have not!!!!!
Run, don t walk.