B
Bea Latz Review of Neptune Hotels and Resorts
Never again!!!
Never again!!!
We have never experienced such bad service. When we arrived we had to wait 5 hours for our room. After we could finally get into the room, we found a totally dirty room. After our complaint at the reception, it took another hour for the cleaning staff to start cleaning the room. The dirt on the dustpan (see photo) is only part of the dirt from our room.
The dining room resembles a cafeteria = large & loud
The service left a lot to be desired in every respect.
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