We have a bad experience and services all The nurs...

We have a bad experience and services all The nurses have two cellphones I understand that they have to have one during working hours for hospital calls but the nurses that were in charge of Me were answering personal phone calls during the working hours
They toll me to be there at 7:30am and the surgery was at 1:00pm
1- in the pre surgery room the nurse that was preparing me for the surgery received a call from her family and she was talking to she or him for a while their where talking of somebody to pick a girl from the school and we waiting for her to finish her call.
2. In the surgery room the guy that supposed to put the medicine received a personal phone call and also he answer the call and took his time talking to them until he said I will call you later I have something to do, the nurses were waiting for him to fallow the instructions
3. When they took me to the room the nurses also were answer their personal calls
A) the nurse that supposed to put the IV when she was doing that she received a personal call she was talking about to see a house that they were selling she took her time as well in the phone and the other lady that was with her, I think she is a student she was waiting also on the nurse to finish the call.
B)in the night shift the urine bag was full and they suppose to check it often, so was full I started feel sick my stomach started swallow so I call the nurse by the bed device and she never respond or came to see what i need, so I woke up my wife to call the nurse because I was feeling very bad, when my wife went to the nurse station to call her; the nurse was With her headphones watching Something on her phone, my wife explained to her what was happening and she came to the room the nurse complained that somebody move the IV bottoms that s why was happening that problem my wife and I explained to her that we don t know how that works and we never will Move or touch any bottom that was connected to my body
So she was very nervous trying to empty the urine bag because it was a negligence of her.
C)next day when the doctor came to release me I told him how was I feeling with a pain (burning sensation) and he said you not suppose to feel like anymore because of the medicine that you received (when he was saying that he saw that the medicine was full in the plastic bag next to the IV) he told me they didn t put you the medicine let me talk to the nurse and you have to wait for another hour until it finish, the nurse forgot to put the medicine during the night
We have a very bad experience because they have access to use their personal cellphones during work time, I hope the hospital CEO do something because this is not a professional job, there are many negligences in this hospital.