"Top Service" at this store! The wheels of my Vaud...

"Top Service" at this store! The wheels of my Vaude suitcase were broken. I asked 4 Vaude sales outlets if they could order new wheels for my suitcase at Vaude. From one point of sale I got the message that I only had to buy a new suitcase 2 others did not even respond to my email. Carl Denig called me with the announcement that they had ordered the wheels for me! My suitcase has now been repaired and can last for years! Thanks team!