VERY poor communication!!!! Or lack there of!! Our...

VERY poor communication!!!! Or lack there of!! Our son was set to be enrolled in fall of 2018. We did the application in June & where told we would be contacted later on in summer. Never got any contact & when I CONTACTED THEM because they hadn t contacted us, we learned we would be put on a waiting list!! Had we been told this early on or at all could we had made better plans for our soon to be 5 year old