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If i could I wouldn t give this company even one s...

If i could I wouldn t give this company even one star! Ive ordered an iPad from sears online 4 times. Each time they took my money (almost $500 each time), cancelled my orders. They kept cancelling my orders stating my address was flagged as fraudulent which is not the case. The address i provided is the same as what my bank has. I also chatted with a sales associate 2 times and they put the orders through saying it will work this time.... which obviously it did not. I finally got so fed up i ordered an iPad through walmart and it was at my address within 3 days! I though everything was fine and I didn t have to deal with sears anymore cuz i will never give them my business again. But i called my bank and i was missing a large amount of money, come to find out sears took the money all 4 times and has not returned a penny of it. My bank wanted me to dispute it but, i thought sears is a large company there must be a mistake so i chatted with someone online and they told me we have not taken any money for any of these cancelled orders (but the first 2 people i talked to said they did take the money but it will be returned within 3-5 business days here we are almost a month later and no money has been returned) which is bs cuz my bank and bank statement prove otherwise! Now I ve had to get my lawyer and bank involved to collect all my money back. The customer service of this company is horrendous, I haven t been able to reach sears by phone and they said its cuz their systems down and they kept cancelling my order over and over and over! To top everything off they are thieves if you plan to order anything from sears online I strongly suggest you think twice, you will get screwed. As for buying from sears stores, well you have less of a chance to get stollen from. Ive now filed a complaint with the bbb and have to pay a lawyer and my bank is involved in all this. My experience using sears and dealing with the customer service has been a joke from start to finish.

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