Demietrich Baker

Review of Gregg's Greenlake Cycle

I went to Gregg's because it is the closest Specia...

I went to Gregg's because it is the closest Specialized dealer and I needed a specific bearing ordered from them. Weeks came and went and each week I called, begging for information, only to be told they don't know where the part is and hopefully it'll arrive the next.

The third week I call at the end of the day and they tell me it came that day. Could they not have given me a call to let me know? I go down IMMEDIATELY to get the part and it takes them 10 minutes to even find it. I pay, and ask if they'll push the bearing cups in.

"we don't have time"

You don't have the 5 minutes it takes to press the cups into the frame? Awesome.

I will never work with Gregg's again. I will drive whatever distance to any other Specialized dealer.

2 stars for a couple of the mechanics being cool guys.