Cronulla Zimzala shock me with their bad service, ...

Cronulla Zimzala shock me with their bad service, very rude!

The full story is like this. I took my whole family come to Sydney for school summer vacation from Chicago.

I used TripAdvisor find Zimzala with a nice sea-front view, since I have a just turn to 3 years old boy, I want to have a place sit inside but able to enjoy the view, specially during Sydney s winter time.

Noon, Wednesday, I and my wife and my mom with my 3 years old boy, walked into Zimzala. Very quickly I ordered sparkling water and a daily special 2 courses order, calamari and fish chip. That special cost $42, and if I order separately, that is 19+30=49. $7 difference. I explained to the waitress, please put this order into kitchen first, and whenever it ready please bring on the table, then my boy can start his lunch first. And, my wife and my mom will decide what they want to eat when she come back.

The waitress starts unhappy, keep asking what my wife and my mom will order, So I explained to her again, this $42 order just try let the boy start his lunch first, and my mom and my wife will make their mind quickly. The waitress not listen, keep saying special is $42 per person not to sharing, if I want to share, I should order these 2 courses separately. Then she took the knives and forks away from my boy, my wife and my mom. Only left one set for myself. The feelings turned down from here.

I thought maybe she confused, so I wait she come back and asking please bring the knives and forks back for other three people, and we will order at least two more full meals.

But she is not listen, keep saying not sharing for special orders, that s $42 per person. Then I start asking, this is my food, here is not a buffet, I think I can decide how to sharing my food with my family, although we will add at least two more full orders. The waitress become very unhappy and told me She will get the manager, but she agrees I can share food with my 3 years old boy, maybe ok she said.

The manager came, I explain again, still not working. I asked, do you think that s not right to taking away knife and fork before we make our final order? And she said, if you order more food, they will bring other three people knives and forks back.

That s rude! So, I stand up to leave. They asked me to pay $28, I already start the water, and right after I stand up, the calamari put on the table, but I never touch it yet. I know the calamari cost 19. I do not want to keep ruining the day, so I just paid what they asked and left. And drop the whole box untouched calamari in to the first trash can I can find outside of Zimzala.

Yes, how beautiful the city is! Why let a RUDE Zimzala to ruin the feelings, drop it into garbage as soon as I can.