J

Jerome Williams

3 years ago

UNBELIEVABLY HORRIBLE SERVICE! This past Friday ni...

UNBELIEVABLY HORRIBLE SERVICE! This past Friday night my wife and I went here to have dinner and a couple of drinks. They told us it would be a 20-30 min wait even though it wasn t very busy. (Friday night and all) We ended up just sitting at the bar where a very very rude blonde girl served us. I substituted fries for mac and cheese in my meal because she said it was fine. My wife ordered a gyro and did not receive her tzatziki sauce, when she requested it the girl gave her the dirtiest look and brought it out rudely like her whole night was ruined because she had to go back and bring us what we ordered. Received my ribs and baked beans but never the mac & cheese. Never made a fuss about it because I could already tell the night wasn t going to get better. Just wanted to pay my bill and never come back, but when I requested my bill she attempted to charge me for the entire meal! I politely explained to her I shouldn t be charged for food I didn t receive. (Mac & cheese or fries that were never brought out) she said Theres nothing she can do about it because that s the price. To me it seemed as if she couldn t care any less. Of course I requested her manager. A dark haired girl about 5 foot 2in came out and treated myself and wife as if we were two homeless people asking for a free meal rather than to pay for the food we received . I told her all I wanted was to pay for the food I ate and not the food they were supposed to bring out but never did! It s common sense! After making it seem as if she was doing me a favor she said Im only taking $3 off. I couldn t believe the disrespect and horrible service. That location should have much better staff and consider how bad some of the current employees make them look. No one deserves that treatment.

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