Patsy Case

Review of The Rawlings Group

Ok! At this point I have finally been told by my i...

Ok! At this point I have finally been told by my insurance company, who should have paid Longhorn Emergency Medical Associates, PA for the money owed from services after an accident, that they paid the Rawlings Group $663.50 that actually belonged to a Dr. Andrew Kendall. The doctor's group now has been threatening collections activity because we refuse to pay. Part of the problem is the incompetence of the claims adjuster for my insurance company but the larger part is the irresponsibility and dishonesty of the Rawlings Group who cashed a check that was not theirs. It should have gone to the doctor's group for his services. I feel bad for him because of the money being directed to the wrong place, but shame on the Rawlings Group for taking his money. I'm disappointed in them for their dishonesty. It will now become my job to chase the company(probably the insurance company) to get the doctor paid appropriately. The date of the accident was June 26 of 2018 and it's now 17 months later to the day and only 2 days before Thanksgiving in 2019. I hope this level of detail encourages someone to do the right thing! I will be investigating.