Rob Chiveldave

Review of Gateway Toyota ,Inc.

Went to another dealership here in Edmonton, Toyot...

Went to another dealership here in Edmonton, Toyota on the Trail where the customer service was appalling. Decided I would try Gateway up on my entrance to the dealership probably less than 5 feet in I was greeted by by Bob he was an amazing salesman who allowed me the time to make an informed decision while not rushing me thru the process. Toyota on the Trail could learn a lot about customer service from Bob. Financing was painless and quick with Catalin he made it simple and stress free. He manage to drop my interest and get me a lower payment. The day I arrived to pick up the truck, Stephanie from delivery coordination was amazing. Her upbeat personality made this an enjoyable experience and she took the time to make sure I was very comfortable with all aspects of the my new Tundra. My entire experience with Gateway Toyota was amazing and I will be back for the next vehicle.