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Whitney J Review of JW Marriott Resort and Spa
It was excellent as expected. The only negative wa...
It was excellent as expected. The only negative was the lack of response to at least 3 separate calls requesting more towels and an extra blanket. We were told the items would be sent up and on each of these separate calls/requests, nobody came. We ended up walking down to the front desk to get them ourselves. Otherwise, we had a very nice time. Kudos to Tristan, Richard H, and Isabel P. They were excellent members of the service team.
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