T

Taylor London

3 years ago

If it's quiet it's amazing, but if it's busy don't...

If it's quiet it's amazing, but if it's busy don't even bother. Don't even bother with sit in, as they ruin it. It took so long to come to the table that my flat white had no foam on the top and was very very cold. I've been going for six months ever since I loved the coffee taste, but lately I avoid it and go to the black sheep one by Aldgate station further down, as it's the same taste - more expensive, but better quality and service. They always have a very very bad queue where they have no idea how to serve. When I was waiting once for a very long time they served all the people after me first and this really made me angry, as I was late for my meeting. The man after me said no this is your one, as we all ordered flat white and he had to tell the woman making it. Food should be covered as well for hygienic purposes. Don't get me wrong it makes it look fantastic with it all laid out, but anyone can breathe on it or touch it by accident. Coffee taste is fantastic, but ruined by very poor service. Don't feel comfortable to go back as initially the guy serving always recognised me, but as service decreased it got worse and worse. You want to go in and have better treatment if you are a regular customer. I spent so much money to come there weekly far from where I live, but no point now.

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