Great customer service, and a good place to take t...

Great customer service, and a good place to take toddlers and kids, but room service was nonexistent.

We had to ask someone to clean our room after they didn't for two days straight. When they did, they didn't vacuum or change the sheets or take out the trash.

We did tell the front desk manager, who refunded our resort fees, which was very nice of her. And I understand the disconnect between employees and policy in businesses. But even after all that, we still had a hard time getting our room cleaned on the last day.

The park itself is very nice, and a lot of fun for kids, especially younger kids. Lots of water slides and fun things to do, and the water is nice and warm. We had a blast in the park itself each day.

The restaurant is decent and not overpriced at all, which was a welcome surprise.