I went to the front desk to ask them to clean my r...

I went to the front desk to ask them to clean my room. They never went and I had to go several times until the fifth day they decided to send someone to clean the room. The staff is very rude and unprofessional. I've stayed at several hostels and even another Generator in a different location. The one in Hamburg did not meet my expectations. Try avoiding this hostel it's not worth it!