My furnace is less than 12 months old, and it had ...

My furnace is less than 12 months old, and it had stopped generating heat for the past four days. I contacted the installer and he informed me that he was out of town. Therefore, he sent someone else in his place. After several hours, the service provider could not figure out what was wrong and he stated: "he would need to order a part and come back on Monday." On Monday, the service provider showed up late, ran another test and informed me that he needed to order two parts instead of one. Also, he would need to come back on Tuesday. Since the service provider never called or showed up on Tuesday, I scheduled an appointment with Service One. Within 2 hours, Cliff G called and advised he was on his way over. After arriving, Cliff G figured out what was wrong and repaired the unit within 20 minutes. Way to Go Cliff G and Service One for hiring an employee who knows exactly what he is doing. Thanks!